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We will answer all your questions about being a member and introduce you to the PJCC.

Membership Office

Existing members, please contact:

Member Services Department

 

 

FAQ's - MINDBODY

MINDBODY Frequently Asked Questions

PJCC’s new online reservation system for select PJCC services


MINDBODY PJCCWhat is MINDBODY?

MINDBODY is the PJCC’s new online reservation system where you can book a massage, reserve a spot in one of our popular fitness classes including Pilates and TRX, and shop through our online store. You may do this all from your computer, smart phone or tablet, at your convenience, anytime, anywhere!

Your new MINDBODY account is different from your PJCC account used to register for Adult, Youth and Family programs.


I see you have a PJCC Mobile App and a MINDBODY app – What’s the difference between the two?

  • PJCC Mobile App
    The PJCC Mobile App allows the user to gain access to PJCC schedules, hours, class information and more with a mobile phone or tablet.
    o Get schedules and updates with a click of a button.
    1. Go to your App Store or Play Store.
    2. Download and open the JCC's of North America app
    3. Click on Download Guides at the bottom of the screen; select Peninsula JCC.
    4. Use the Feedback button to give us your input.

  • MINDBODY Connect App
    The MINDBODY Connect app is completely different from the PJCC Mobile App. MINDBODY is the PJCC’s convenient new user-friendly online reservation system for scheduling, paying for, and managing your wellness and fitness appointments. You can book a massage, reserve a spot in select fitness classes including Pilates and TRX, and shop for Eminence Organic skincare products through our online store.


How do I download the MINDBODY Connect App?

See our full set of step-by-step instructions on how to download the mobile app.


How do I register for a MINDBODY account?

FROM YOUR COMPUTER

  • Visit www.pjcc.org/registeronline
  • Click on “new to our site
  • Enter your Name, click next; Find Account
  • Click on “this is me” if it is you; verify your identify
  • Create Login
  • If you are not already in the system, create a new account and create a Login

How do I download the app from a mobile device?

  1. Go to your App Store or Play Store.
  2. Download the MINDBODY CONNECT app.


SPA Registration

Purchasing & Scheduling

  • You may purchase and schedule PJCC Spa appointments and purchase Eminence Organics skincare products online via MINDBODY. You may conduct a transaction on your computer, on your mobile device, or on a tablet. If you have any questions about online purchasing or scheduling please call 650.378.2703.
  • In addition to new online spa scheduling, you may still visit or call the Welcome Center to schedule a spa appointment and to purchase Eminence Organics products.

Methods of Payments/Gratuities

  • A credit card is required to register for appointments and purchase products online with MINDBODY.
  • The PJCC Spa accepts cash, checks, gift certificates, gift cards, Vouchers for Spa services, Visa, MasterCard and American Express.
    Cash, checks, Gift certificates, gift cards and vouchers may only be used in-person at the Welcome Center.
  • Gratuities are not expected, however are appreciated for excellent service, and envelopes are provided at the Welcome Center. A Gratuity may be given in the form of cash or check at the Welcome Center. We are unable to accept gratuities via credit card.
  • House Accounts will remain available for PJCC members’ use. To add your house account to your MINDBODY account, please enter your credit card information into MINDBODY. If you need assistance, please contact the Welcome Center or call 650.378.2703.

Cancellation Policy

  • Please honor the PJCC’s 12-hour cancellation policy.
  • Please notify us at least 12 hours prior to your appointment if you need to cancel or reschedule.
  • Reservations cancelled less than 12 hours in advance will be charged 100% of the service fee

Reminder/Cancel Notifications

  • Email and Text notifications are now available for all MINDBODY users. Emails will be sent to your current email account on file with the PJCC.
    Through a specified mobile provider, text notifications will be sent to those with a MindBody account between 8AM – 9AM.
    Refunds/Credits
  • Please make requests for refund or credit in writing to the PJCC.


Pilates Registration

Purchasing & Scheduling

  • You may purchase and schedule PJCC Pilates Reformer and Private Pilates classes online via MINDBODY.. You may conduct a transaction on your computer, on your mobile device, or on a tablet. If you have any questions about online purchasing or scheduling please call 650.378.2703.
  • In addition to new online Pilates purchasing and scheduling, you may still visit or call the Welcome Center to buy and register for Pilates Reformer and Private Pilates classes.

Pilates Packages

  • Auto-renew is now available as a payment option for Pilates Reformer Classes. You may pre-register for several months of classes and be automatically billed when you complete your class pack.
  • Auto-renew 4-pack of classes (expires in 35 days): $90/Member, $140/Public
  • Auto-renew 8-Pack of classes (expires in 35 days): $180/Member, $280/Public
  • To set up or inquire about the Auto-renew options please call 650.378.2736.
  • The Auto-renew option is available on 4-or 8-packs and payment is due at time of registration. If you wish to cancel auto-renew, you will send an email notification to pilates@pjcc.org by the 15th of the month before the start date of the class you wish to cancel.

Cancellation Policy

  • Private Pilates Session cancellations will be made 24 hours prior to the start of the session to avoid being charged for the full session.
  • Group Reformer Class cancellations will be made 48 hours prior to the start time of the class to avoid being charged for your full appointment.

Payment Options

  • We accept MasterCard, Visa, and American Express for online use via MINDBODY.
  • Additionally, Gift Cards and Vouchers may be used for payment at the PJCC Welcome Center.
  • A credit card is required to purchase classes online with MINDBODY.
  • House Accounts will remain available for PJCC members’ use. . To add your house account to your MINDBODY account, please enter your credit card information into MINDBODY. If you need assistance, please contact the Welcome Center or call 650.378.2703.

Reminder/Cancel Notifications

  • Email and Text notifications are now available for all MINDBODY users. Emails will be sent to your current email account on file with the PJCC. Through a specified mobile provider, text notifications will be sent to those with a MINDBODY account between 8AM – 9AM.

Refunds/Credits

  • Requests for refund or credit will be made in writing to the PJCC.

Transfers

  • You may transfer to another Pilates Reformer Class by logging into MINDBODY and changing your class registration.

 

TRX Registration


Scheduling

  • You may purchase and register for any TRX class online via MINDBODY. You may conduct an online transaction on your computer, on your mobile device, or on a tablet. If you have any questions about online scheduling please call 650.378.2703.
  • In addition to new online TRX scheduling, you may still visit or call the Welcome Center to register for your TRX classes.

Payment Options

  • We accept MasterCard, Visa and American Express for online use via MINDBODY.
  • Additionally, Gift Cards and Vouchers may be used for payment at the PJCC Welcome Center.
  • A credit card is required to purchase classes online with MINDBODY.
  • House Accounts will remain available for PJCC members’ use. . To add your house account to your MINDBODY account, please enter your credit card information into MINDBODY. If you need assistance, please contact the Welcome Center or call 650.378.2703.

Reminder/Cancel Notifications

  • Email and Text notifications are now available for all MINDBODY users. Emails will be sent to your current email account on file with the PJCC. Through a specified mobile provider, text notifications will be sent to those with a MINDBODY account between 8AM – 9AM.

Refunds/Credits

  • Requests for refund or credit will be made in writing to the PJCC.

Transfers

  • You may transfer to another TRX Class by logging into MINDBODY and changing your class registration.

 

Group Exercise Classes Registration


Scheduling

  • You may reserve a spot in one of our highly popular PJCC fitness classes through MINDBODY.
  • You can register for a class through the computer, on your mobile device, or on a tablet. If you have any questions on scheduling please call 650.378.2703.
  • In addition to new online fitness class registration, you may still visit or call the Welcome Center to make a fitness class reservation.

Reservations

  • Group Exercise classes below require pre-registration in MINDBODY
    (*list subject to change)
    • Monday
      • 9:15 am Indoor Cycle
      • 5:30 pm Kickboxing
      • 6:30 pm Zumba
      • 7:30 pm Zumba
    • Tuesday
      • 6:30 pm Body Sculpting
    • Wednesday
      • 12 pm Zumba
      • 5:30 pm Body Sculpting
    • Thursday
      • 7:30 pm Zumba
    • Friday
      • 8:30 am Zumba
      • 9:15 am Indoor Cycle
      • 5:30 pm Power Fitness
    • Saturday
      • 8:00 am Indoor Cycle
      • 9:00 am Indoor Cycle
    • Sunday
      • 8:00 am Indoor Cycle
      • 9:00 am Indoor Cycle
      • 9:00 am Kickboxing

To pre-register, login to MINDBODY. If you are not already in the system, you will need to create a new account.

  • Reservations can be made two days prior to the start of class by Center Members only. Registration closes 30 minutes prior to the beginning of the class.
  • When all class spaces are filled, names will be placed on a waitlist.
  • If a space opens, you will receive an email notification. You may show up and wait to determine if there is an opening for additional class participants.

Reminder/Cancel Notifications

  • Email and Text notifications are now available for all MINDBODY users. Emails will be sent to your current email account on file with the PJCC. Through a specified mobile provider, text notifications will be sent to those with a MindBody account between 8AM – 9AM.
  • To receive weekly emails of upcoming Group Exercise special events please email mmandell@pjcc.org

 

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The PJCC is a non-profit organization that relies upon generous donations to continue serving our community and those in need. A beneficiary agency of the Jewish Community Federation of San Francisco, the Peninsula, Marin and Sonoma Counties and the Jewish Community Endowment Fund. The PJCC is a proud member of the North Peninsula Jewish Campus and of the JCC Association of North America.

Peninsula Jewish Community Center 800 Foster City Blvd. Foster City, CA 94404 :: 650.212.PJCC :: info@pjcc.org
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