To receive a 100% refund, written requests must be received at least one week prior to the individual class or first session of series. To receive a 75% refund, written requests must be received at least one day prior to the individual class or first session of series. To receive a 50% refund (does not apply to individual classes or aquatics classes), written requests must be received at least one day prior to the second session of the series. Refund requests made after one day prior to the individual class or second session will not be accepted, and no refund will be granted.
Requests must be made in writing to:
PJCC Program Registration, Attn: Refund Requests
800 Foster City Blvd.
Foster City, CA 94404.
Refunds are computed from the date written notice is received and will appear as credits on PJCC house accounts immediately after being processed. Refunds may take 5–7 business days to be processed. There will be a $10 processing fee for refunds made by check or credit card.The PJCC is not responsible for providing makeup classes or issuing refunds for programs missed as a result of illness, travel, emergencies or other events beyond the control of the PJCC. All classes are subject to minimum enrollment.
The PJCC reserves the right to cancel classes by refunding all fees where the minimum enrollment is not met. The PJCC reserves the right to close facilities for maintenance, change rooms for best utilization or substitute teachers when necessary.
Programs such as Aquatics, Early Childhood Education, Camp, events, trips and tours are subject to their own cancellation and refund policies, which supersede those policies stated above.
Please contact individual departments for specific departmental policies.