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Welcome to the PJCC

 

PJCC is Now Open for Indoor & Outdoor Fitness. Welcome Back!

Hours:

Mon-Thu 7:00 am–7:00 pm
Fri 7:00 am–7:00 pm (Outdoor Pool Only)
Sat & Sun 9:00 am–5:00 pm

Email Member Services:

memberservices@pjcc.org

Call Us:

650.212.7522

PJCC COVID-19 Closure & Reopening Emails

Log in to Virtual Classes via MyPJCC

 

Enjoy Your Workout Responsibly

The health and safety of you, our community, is the PJCC’s top priority. We work collaboratively with health experts in local government, public and private medicine, the fitness industry, the local school district, and the JCC movement.

As of October 5, 2020, we have responsibly reopened indoor and outdoor fitness for members 13+ years old. Members can count on PJCC operating in compliance with state, county and local guidelines and CDC recommendations, including:

• Mandatory masks for staff and members at all times indoors. Masks are required outdoors except when swimming or while maintaining at least six feet of distance when working out

• Physical distancing and sanitization practices

• Extensive cleaning protocols

Stage 2a: Reopening at a Glance Effective October 5, 2020

PJCC Reopening Protocols - October 1 2020

 

Stage 2a: Logistics Effective October 5, 2020

Prior to visiting the PJCC, please familiarize yourself with the policies and procedures covered in the sections below.

Staged Reopening for the PJCC

Stage 1
July 1, 2020
Stage 2a
October 5, 2020
Stage 2b
Timing TBD
Stage 3
Timing TBD
Adults 18+ years old return for modified fitness and aquatics. Guests, teens, and children will not be allowed at this time. Children and teens (13+) will be welcomed back to the Center.Same as Phase 2a, with modifications based on updated State and County guidelines as they are released.Center is open in alignment with all State, County, and CDC guidelines.
Membership billing for adults will resume on July 1, 2020. Children and teens will not be billed for membership dues in Stage 1, as they will not access the Center. Membership billing will resume for 13+ years old.Regular access with new cleaning and physical distancing standards.
Outdoor and virtual Group Exercise classes offered (No Evolution Cycle or Aqua Aerobics classes at this time). Increased class schedule at the Center. Many classes remain virtual. Potential to return some classes to indoor spaces with reduced class size.

Group Ex equipment: Availability may be reduced. Members may be required to bring equipment (e.g. yoga mats) from home.

Personal and small-group training available as in Stage 1.

Evolution Cycle Studio remains closed.
Most programming permitted with new “norms.”
Swimming pools limited to lap swimming and water walking with one person per lane limit. Outdoor pool open with lap swimming by appointment and limited to one swimmer per lane.

Indoor pool closed.

No Aqua Aerobics classes.
Virtual programming will continue, with some adjustments in schedule.
100 Members at one time inside the Center; 90-minute reservations required through MINDBODY via the PJCC MINDBODY App or online at MindBodyOnline.com. Reservations can be made 3 days in advance and up to 60 minutes before desired class or appointment, space permitting.Fitness East & Fitness West open at 10% overall capacity; workouts continue to be offered by appointment only.
Physical distancing of 6 feet required at all times throughout the facility. Please continue to maintain the required physical distancing of 6 feet at all times throughout the facility.
Masks worn by staff at all times; masks worn by members except when working out or swimming. Masks must be worn by staff and members at all times, including during workouts. Physical distancing, sanitization protocols, and capacity limits still required.
J.Care (childcare) closed. J.Care (childcare) closed.
Spa (massage and skin care) closed. Spa remains closed at this time.
Locker and changing rooms closed (no showers, no towel service).Locker and changing rooms closed, except for limited use of restrooms and sinks. No showers or towel service.
Sauna, steam room, and whirlpool closed. Sauna, steam room, and whirlpool closed.
Gymnasium (basketball courts) and related activities closed. Gymnasium remains closed for basketball and other sports; space used for workout equipment & physically distanced workout spaces.
Café at the J closed. Café at the J closed.
You will not be given entry to the Center if you had any of these new or unexplained symptoms in the 24 hours prior to your visit: Fever of 100.4 or higher; cough; chills; headache; shortness of breath; sore throat; new loss of taste or smell; and/or muscle pain unrelated to physical exercise. Same as Stage 1.
Non-Center Members (guests) are not permitted in the center during this Stage. Same as Stage 1.
All Center Members must have an appointment to access the Center during this Stage. Same as Stage 1.

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Center Hours

Monday-Thursday 7:00 am–7:00 pm

Friday 7:00 am–7:00 pm (Outdoor Pool Only)

Saturday & Sunday 9:00 am–5:00 pm

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Cleaning & Sanitizing Procedures

All PJCC staff working on campus attend mandatory training regarding COVID-19 prevention and safety protocols. And the cleaning staff are receiving advanced cleaning protocol training.

Fitness equipment is sanitized before and after each use using products that meet County, CDC and EPA guidelines.

Frequent-contact surfaces (such as door handles, counters, sinks, handrails, etc.) are sanitized multiple times per day.

Hand sanitizer and hand washing stations are readily available.

Sanitizing products used contain a minimum of 70% alcohol.

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Membership Policies & Procedures

Masks for Members & Staff

Masks are worn indoors, without exception. Masks are required outdoors except when swimming or while maintaining at least six feet of distance when working out.

Physical Distancing & Hygiene Standards

Members observe 6-foot physical distancing, wipe down exercise equipment before and after use, and wash hands and/or use hand sanitizer frequently.

Hand washing and hand sanitizing stations are readily available. The PJCC increased our already rigorous cleaning protocols to meet the requirements of the San Mateo County Health Department for COVID-19 prevention. Equipment is cleaned by staff before and after each use, and members are required to clean the equipment they use.

PJCC uses sanitizer that meets the County required 70% alcohol content, as well as CDC and EPA standards.

Facility Time Limits and Fitness & Swimming Reservations

Members make reservations for Group Exercise classes and 40-minute swim sessions in the outdoor pool. After each block of appointments, the Center closes to accommodate cleaning of all equipment and public spaces.

Reservations can be made 3 days in advance and up to 60 minutes before a desired class or appointment, space permitting, through MINDBODY.

Guests are not permitted at the Center during Stage 2a. Only Center Members are permitted and an appointment is required.

What to Bring

Members are required to bring their own towels, swim goggles, water, yoga mats, blocks, and straps. Please note, PJCC does NOT provide towel service. And drinking fountains are turned off and unavailable. Please bring all the water you need to stay well hydrated during and after your workout or swim.

Members receive a reusable, clear plastic tote bag at your first visit back to the Center. Please use the bag to carry all personal and workout items. Members are responsible for personal items while at the Center. Please do not bring any other bags, totes, backpacks, purses, or satchels, as they will not be allowed into the Center.

Check-in Procedures & Welcome Center

Please bring your membership card, you need it for self-scan-in. If you don’t have your membership card, you will be denied access.

If you prefer not to carry your card, take a picture of your membership card — ensuring that the full barcode is visible in the photo — and save it on your phone to use to self-scan in.

All members perform a contact-less temperature check upon check-in.

We do not take any in-person registrations/reservations; all registration business will be handled online or over the phone.

Locker Rooms and Lockers

All locker rooms are closed during Stage 2a, including all changing rooms. Public and private lockers are not be available for use.

Member Services Hours & Support

Our Member Services support team is available to assist you by e-mail at memberservices@pjcc.org,  Monday through Friday, 9:00 am-5:00 pm. The Member Services support team will respond to e-mails sent outside of these times as soon as possible.

Membership Sales

Our Membership Sales team do not work on site, other than by appointment only.

Contact us about Membership.

J.Care Childcare

J.Care is closed and unavailable, as we are unable to offer drop-in childcare based on state and county COVID-19 restrictions.

Spa

The spa is closed for services. Eminence products may be purchased on our MINDBODY page or via Eminence.

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Reservations

Members make reservations for Group Exercise classes and 40-minute swim sessions n the outdoor pool. After each block of appointments, the Center will close to accommodate cleaning of all equipment and public spaces.

Reservations can be made 3 days in advance and up to 60 minutes before a desired class or appointment, space permitting, through MINDBODY.

Reservations can be made through MINDBODY or the PJCC App.

Please note, the process for making reservations has been updated! For instructions, please consult the following documents:

How to Make a Reservation via MINDBODY How to Make a Reservation via the PJCC App

Note: Every Center Member is issued an MindBody login with the email address provided to the PJCC upon joining. If you have not yet used MindBody, please follow these directions to set up your password, a step required prior to making a reservation in the system.

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Fitness & Aquatics: Areas, Equipment & Classes

Fitness East, Fitness West, Gymnasium

Effective August, 1, 2020 and until San Mateo County is reduced to the “orange level” for COVID-19 case management, all indoor swimming will be temporarily closed.

Workout Studio for Vulnerable Populations

PJCC offers a workout studio with cardio and light weights for anyone who self identifies as being in a vulnerable population. It is located on the first floor off of the lobby, in the Board Room.

Aquatics

The outdoor pool is limited to lap swimming with one swimmer per lane. Lanes will alternate directions and the pool deck will be arranged so members are never adjacent to one another when entering and exiting the swimming pool. Swimmers make reservations in MINDBODY.

Both the whirlpool indoors and kiddie pool outdoors are closed and unavailable.

The outdoor pool deck furniture is unavailable for use.

Warm-water rinse showers are available on the outdoor pool deck. Please do not use soap or shampoo in these showers and use the waiting area if shower is in use

Kickboards are available for Member use. All other equipment will not be available; we welcome you to bring in your own.

Personal Training

Personal training sessions take place indoors and outdoors, determined by personal trainers and their clients. Trainers observe a safe 6-foot physical distance from their clients and only approach or touch a client to prevent an injury or other serious situation.

Group Exercise

In-person, reduced-size Group Exercise classes take place indoors and outdoors with physical distance markers to indicate where each class member will stand.

Aqua Aerobics is not currently offered.

Reservations must be made through MINDBODY for Group Exercise classes due to Center capacity limits. Reservations can be made 3 days in advance up to 60 minutes before the class. View our schedule here.

Members are required to wipe off all equipment they touch and use with provided disinfectant wipes. Please clean before and after use.

Please bring your own yoga mat, blocks, and straps.

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Locker Rooms: Showers, Saunas, Steam Rooms, & Restrooms

All locker rooms, saunas, and steam rooms, are unavailable. The restroom on the outdoor pool deck near the fence is available for use. Indoor restrooms will be available.

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Traffic Flow Through Center & Physical Distancing

Traffic flows counterclockwise around the outdoor pool and into the Functional Fitness Park adjacent to the outdoor pool. Traffic flows in a one-way direction inside the Center from the Byer Athletic Center wing to the Koret Learning Center wing.

All members and staff are expected to keep a minimum of 6 feet of distance between themselves and others.

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Safety in Parking Lots

Please follow signs in the parking lots to drive in one direction, and park in every other spot to support safe physical distancing.

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Frequently Asked Questions (FAQs)

I would like to join the PJCC. Are you accepting new members?

Yes! Please contact our Membership team and we will reach out to you. As a reopening special, we are offering $0 enrollment fees.

You are welcome to review our Virtual Tour to see the indoor and outdoor pool areas of the Center.

My family member would like to join me for a workout. Can I bring them with me?

During Stage 2a, Center Members 13+ years old with appointments are welcome to work out.

If your family member, friend, or workout buddy would like to join as a PJCC Center Member, please have them contact us via the form on our Membership page.

Can I bring my child/teenager? They are a Center Member.

Center Members 13+ years old are welcome during Stage 2a.

Will you have drinking water available? How about towels?

All of our water fountains are non-operational at this time. Please bring sufficient water with you for your workout.

Likewise, we are not offering towel service at this time; please bring your own clean towel.

Can I make an appointment for both the outdoor pool and a Group Exercise class in one day?

Yes. If your appointments are back-to-back, you will be required to leave the Center during cleaning, and re-enter for your second reservation. Appointments are for the primary activity only. We do ask that members think of availability for their fellow members and if possible limit appointments to one per day.

What if I miss my scheduled appointment or need to reschedule?

You can manage your appointment in MindBody. We ask that if you are not going to make it that you do cancel your appointment so it frees up the slot for someone else. If a member no-shows for two appointments in a month, they may face suspension of membership.

Where will Yoga and Pilates classes take place?

Yoga and Pilates classes will be held indoors and outdoors in various areas.

I'd like to access virtual classes. How can I do so?

To access our robust, exclusive virtual-fitness offerings, Center Members should log in to MyPJCC and browse for classes under the “Virtual Content” tab. Note: your username is the email address you have on file with the PJCC.

New to MyPJCC? Download these instructions for accessing our Virtual Content.

I have a different question. Whom can I contact?

Please send an email to memberservices@pjcc.org and we will be happy to assist you.

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Hours & Schedules
Hours of Operation: Stage 2a Reopening
  • Mon - Thurs 7am - 7pm by Reservation
  • Fri (Outdoor Pool Only) 7am - 7pm by Reservation
  • Sat - Sun 9am - 5pm by Reservation
Membership Sales By Appointment
  • Mon - Sun Email membership@pjcc.org
Café at the J Hours
  • Mon - Sun Closed in Stage 2a Reopening
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