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Welcome to the PJCC

 

PJCC has Reopened for Safe and Sanitized Indoor Fitness

Indoor Fitness

Mon-Thu 6:00 am – 8:00 pm
Fri Closed
Sat & Sun 8:00 am – 2:00 pm

Indoor Swimming (as of March 22)

Mon-Thu 7:00 am – 8:00 pm
Fri Closed
Sat & Sun 9:00 am – 2:00 pm

Outdoor Swimming

Mon-Fri 7:00 am – 8:00 pm
Sat & Sun 9:00 am – 5:00 pm

Call Us:

650.212.7522

PJCC COVID-19 Closure & Reopening Emails

Log in to Virtual Classes via MyPJCC

 

Enjoy Your Workout Responsibly

The health and safety of you, our community, is the PJCC’s top priority. We work collaboratively with health experts in local government, public and private medicine, the fitness industry, the local school district, and the JCC movement.

On March 16, 2021, San Mateo County changed to the Orange Tier of the State’s pandemic-assessment system. As a result, we have responsibly reopened our indoor swimming pool (for lap swimming by reservation) as of Monday, March 22. Please join us for indoor fitness, and outdoor and indoor swimming for members 13+ years old. Members can count on PJCC operating in compliance with state, county and local guidelines and CDC recommendations, including:

• Mandatory masks for staff and members at all times indoors. Masks are required outdoors except when swimming or while maintaining at least six feet of distance when working out

• Physical distancing and sanitization practices

• Extensive cleaning protocols

 

Logistics at a Glance

Logistics at a Glance - March 2021

Logistics Effective March 1, 2021

(Indoor Swimming Logistics as of March 22, 2021)

Prior to visiting the PJCC, please familiarize yourself with the policies and procedures covered in the sections below.

Staged Reopening for the PJCC

Logistics Effective March 1, 2021

(Indoor Swimming Logistics as of March 22, 2021)

As of December 1, 2020As of March 1, 2021Future
Future
Adults and teens 13+ years old are welcome for modified outdoor fitness and aquatics. Guests and children will not be allowed at this time.Adults and teens (13+) will be welcomed back to the Center indoors.Same as previous stage, with modifications based on updated State and County guidelines as they are released. Children will be welcomed back at this time.Center is open in alignment with all State, County, and CDC guidelines.
Outdoor and virtual Group Exercise classes offered (No Evolution Cycle or Aqua Aerobics classes at this time). Continued Group Ex classes outdoors at the Center. Many classes remain virtual.

Group Ex equipment: Availability may be reduced. Members required to bring equipment (e.g. yoga mats) from home.

Personal and small-group training available indoors, outdoors, and virtually.

Evolution Cycle Studio remains closed.
Increased Group Exercise class schedule at the Center. Potential to return some classes to indoor spaces with reduced class size. Most programming permitted with new “norms.”
Swimming pools limited to lap swimming and water walking with one person per lane limit. Outdoor and indoor pools open with lap swimming by appointment and limited to one swimmer per lane.

No Aqua Aerobics classes (tentatively returning April 2021).
Virtual programming will continue, with some adjustments in schedule.
Reservations required through MINDBODY via the PJCC MINDBODY App or online at MindBodyOnline.com. Reservations can be made 3 days in advance and up to 60 minutes before desired class or appointment, space permitting.Fitness equipment available for spaced, physically distanced workouts in Fitness East, Fitness West, and the Gymnasium. Workouts available at reduced capacity, by appointment only.
Physical distancing of 6 feet required at all times throughout the facility. Please continue to maintain the required physical distancing of 6 feet at all times throughout the facility.
Masks worn by staff at all times; masks worn by members except during physically distanced outdoor workouts or swimming. Masks must be worn indoors by staff at all times. Members must wear masks indoors at all times, including during workouts (except while lap swimming). Outdoors, masks must be worn except while working out or swimming. Physical distancing, sanitization protocols, and capacity limits still required.
J.Care (childcare) closed. J.Care (childcare) closed.
Spa (massage and skin care) closed. Spa remains closed at this time.
Locker and changing rooms closed (no showers, no towel service).Locker and changing rooms closed, except for limited use of restrooms and sinks. No showers or towel service.
Sauna, steam room, and whirlpool closed. Sauna, steam room, and whirlpool closed.
Gymnasium (basketball courts) and related activities closed. Gymnasium remains closed for basketball and other sports; space used for workout equipment & physically distanced workout spaces.
Café at the J closed. Café at the J closed.
You will not be given entry to the Center if you had any of these new or unexplained symptoms in the 24 hours prior to your visit: Fever of 100.4 or higher; cough; chills; headache; shortness of breath; sore throat; new loss of taste or smell; and/or muscle pain unrelated to physical exercise. Same as previous stage.
Non-Center Members (guests) are not permitted in the center during this Stage. Same as previous stage.
All Center Members must have an appointment to access the Center during this Stage. Same as previous stage.

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Center Hours

Indoor Fitness

Mon-Thu 6:00 am – 8:00 pm
Fri Closed
Sat & Sun 8:00 am – 2:00 pm

Indoor Swimming

As of Monday, March 1
Mon-Thu 7:00 am – 8:00 pm
Fri Closed
Sat & Sun 9:00 am – 2:00 pm

Outdoor Swimming

Mon-Fri 7:00 am – 8:00 pm
Sat & Sun 9:00 am – 5:00 pm

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Cleaning & Sanitizing Procedures

All PJCC staff working on campus attend mandatory training regarding COVID-19 prevention and safety protocols, and the cleaning staff are receiving advanced cleaning protocol training.

Fitness equipment is sanitized before and after each use using products that meet County, CDC and EPA guidelines.

Frequent-contact surfaces (such as door handles, counters, sinks, handrails, etc.) are sanitized multiple times per day.

Hand sanitizer and hand washing stations are readily available.

Sanitizing products used contain a minimum of 70% alcohol.

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Membership Policies & Procedures

Masks for Members & Staff

Masks must be worn indoors by staff at all times. Members must wear masks indoors at all times, including during workouts (except while lap swimming). Outdoors, masks must be worn except while working out or swimming. Physical distancing, sanitization protocols, and capacity limits still required.

Physical Distancing & Hygiene Standards

Members observe 6-foot physical distancing, wipe down exercise equipment before and after use, and wash hands and/or use hand sanitizer frequently.

Hand washing and hand sanitizing stations are readily available. The PJCC increased our already rigorous cleaning protocols to meet the requirements of the San Mateo County Health Department for COVID-19 prevention. Equipment is cleaned by staff before and after each use, and members are required to clean the equipment they use.

PJCC uses sanitizer that meets the County required 70% alcohol content, as well as CDC and EPA standards.

Facility Time Limits and Fitness & Swimming Reservations

Members make reservations for Group Exercise classes and swim sessions in the outdoor pool. After each block of appointments, the Center closes to accommodate cleaning of all equipment and public spaces. Swim reservations are now 50 minutes in length.

Reservations can be made 3 days in advance and up to 60 minutes before a desired class or appointment, space permitting, through MINDBODY.

Guests are not permitted at the Center during this stage of reopening. Only Center Members are permitted and an appointment is required.

What to Bring

Members are required to bring their own towels, swim goggles, water, yoga mats, blocks, and straps. Please note, PJCC does NOT provide towel service. Drinking fountains are turned off and unavailable. Please bring all the water you need to stay well hydrated during and after your workout or swim.

Members receive a reusable, clear plastic tote bag at your first visit back to the Center. Please use the bag to carry all personal and workout items. Members are responsible for personal items while at the Center. Please do not bring any other bags, totes, backpacks, purses, or satchels, as they will not be allowed into the Center.

Check-in Procedures & Welcome Center

Please bring your membership card; you need it for self-scan-in. If you don’t have your membership card, you will be denied access.

If you prefer not to carry your card, take a picture of your membership card — ensuring that the full barcode is visible in the photo — and save it on your phone to use to self-scan in.

All members perform a contact-less temperature check upon check-in.

We do not take any in-person registrations/reservations; all registration business will be handled online or over the phone.

Locker Rooms and Lockers

All locker rooms are closed during this stage of reopening, including all changing rooms. Public and private lockers are not be available for use.

Member Services Hours & Support

Our Member Services support team is available to assist you by e-mail at memberservices@pjcc.org,  Monday through Friday, 9:00 am-5:00 pm. The Member Services support team will respond to e-mails sent outside of these times as soon as possible.

Membership Sales

Our Membership Sales team is available by appointment. Interested in becoming a Member? Contact us to get started.

J.Care Childcare

J.Care is closed and unavailable, as we are unable to offer drop-in childcare based on state and county COVID-19 restrictions.

Spa

The spa is closed for services.

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Reservations

Members make reservations for indoor fitness, Group Exercise classes, and swim sessions in the indoor and outdoor pools. After each block of appointments, the Center will close to accommodate cleaning of all equipment and public spaces.

Reservations can be made 3 days in advance and up to 60 minutes before a desired class or appointment, space permitting, through MINDBODY. (Note: Members are limited to 4 swim reservations per week.)

Reservations can be made through MINDBODY or the PJCC App.

For instructions on making reservations, please consult the following documents:

How to Make a Reservation via MINDBODY How to Make a Reservation via the PJCC App

Note: Every Center Member is issued an MindBody login with the email address provided to the PJCC upon joining. If you have not yet used MindBody, please follow these directions to set up your password, a step required prior to making a reservation in the system.

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Fitness & Aquatics: Areas, Equipment & Classes

Fitness East, Fitness West, Gymnasium

Indoor fitness has reopened. The indoor pool will reopen on Monday, March 22.

Workout Studio for Vulnerable Populations

PJCC offers a workout studio with cardio and light weights for anyone who self identifies as being in a vulnerable population. It is located on the first floor off of the lobby, in the Board Room.

Aquatics

The Indoor and Outdoor Pools are limited to lap swimming with one swimmer per lane. Lanes will alternate directions and the pool deck will be arranged so members are never adjacent to one another when entering and exiting the swimming pool. Swimmers make reservations in MINDBODY.

On March 16, 2021, San Mateo County changed to the Orange Tier of the State’s pandemic-assessment system. As a result, we are reopening the Indoor Pool as of Monday, March 22 for lap swimming by reservation. We anticipate reintroducing Aqua Aerobics to our schedule sometime in April 2021. Swim lessons remain temporarily suspended.

Both the whirlpool indoors and kiddie pool outdoors are closed and unavailable.

The outdoor pool deck furniture is unavailable for use.

Warm-water rinse showers are available on the outdoor pool deck. Please do not use soap or shampoo in these showers and use the waiting area if shower is in use

Kickboards are available for Member use. All other equipment will not be available; we welcome you to bring in your own.

Personal Training

Personal training sessions take place indoors, outdoors, or virtually, as determined by personal trainers and their clients. Trainers observe a safe 6-foot physical distance from their clients and only approach or touch a client to prevent an injury or other serious situation.

Group Exercise

In-person, reduced-size Group Exercise classes take place outdoors with physical distance markers to indicate where each class member will stand.

We do not currently offer Aqua Aerobics. We anticipate reintroducing Aqua Aerobics to our schedule sometime in April 2021.

Reservations must be made through MINDBODY for Group Exercise classes due to Center capacity limits. Reservations can be made 3 days in advance up to 60 minutes before the class.

Members are required to wipe off all equipment they touch and use with provided disinfectant wipes. Please clean before and after use.

Please bring your own yoga mat, blocks, and straps.

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Locker Rooms: Showers, Saunas, Steam Rooms, & Restrooms

All locker rooms, saunas, and steam rooms, are unavailable. The restroom on the outdoor pool deck near the fence is available for use. Indoor restrooms will be available.

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Traffic Flow Through Center & Physical Distancing

Traffic flows counterclockwise around the outdoor pool and into the Functional Fitness Park adjacent to the outdoor pool. Traffic flows in a one-way direction inside the Center from the Byer Athletic Center wing to the Koret Learning Center wing.

All members and staff are expected to keep a minimum of 6 feet of distance between themselves and others.

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Safety in Parking Lots

Please follow signs in the parking lots to drive in one direction, and park in every other spot to support safe physical distancing.

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Frequently Asked Questions (FAQs)

I would like to join the PJCC. Are you accepting new members?

Yes! Please contact our Membership team and we will reach out to you. We are currently offering $0 enrollment fees.

You are welcome to review our Virtual Tour to see the indoor and outdoor pool areas of the Center.

My family member would like to join me for a workout. Can I bring them with me?

During this stage of reopening, Center Members 13+ years old with appointments are welcome to work out.

If your family member, friend, or workout buddy would like to join as a PJCC Center Member, please have them contact us via the form on our Membership page.

Can I bring my child/teenager? They are a Center Member.

Center Members 13+ years old are welcome during this stage of reopening.

Will you have drinking water available? How about towels?

All of our water fountains are non-operational at this time. Please bring sufficient water with you for your workout.

Likewise, we are not offering towel service at this time; please bring your own clean towel.

Can I make an appointment for both the pool and a Group Exercise class in one day?

Yes. If your appointments are back-to-back, you will be required to leave the Center during cleaning, and re-enter for your second reservation. Appointments are for the primary activity only. We do ask that members think of availability for their fellow members and if possible limit appointments to one per day.

What if I miss my scheduled appointment or need to reschedule?

You can manage your appointment in MindBody. We ask that if you are not going to make it that you do cancel your appointment so it frees up the slot for someone else. If a member no-shows for two appointments in a month, they may face suspension of membership.

Where will Yoga and Pilates classes take place?

Yoga and Pilates classes will be held outdoors in various areas.

I'd like to access virtual classes. How can I do so?

To access our robust, exclusive virtual-fitness offerings, Center Members should log in to MyPJCC and browse for classes under the “Virtual Content” tab. Note: your username is the email address you have on file with the PJCC.

New to MyPJCC? Download these instructions for accessing our Virtual Content.

I have a different question. Whom can I contact?

Please send an email to memberservices@pjcc.org and we will be happy to assist you.

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Hours & Schedules
Indoor Fitness
  • Mon - Thurs 6 am - 8 pm by Reservation
  • Fri CLOSED
  • Sat - Sun 8 am - 2 pm by Reservation
Indoor Swimming (As of March 22)
  • Mon - Thurs 7 am - 8 pm by Reservation
  • Fri CLOSED
  • Sat - Sun 9 am – 2 pm by Reservation
Outdoor Swimming
  • Mon - Fri 7am - 8 pm by Reservation
  • Sat - Sun 9 am - 5 pm by Reservation
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